Professional Services

Professional Services – Email Security Migration – Let our experts manage your switch to Spambrella!

Are you looking for assistance with the first time setup of Spambrella? Your dedicated internal security account manager will be able to assist you with all initial best-practice configuration settings. If you would prefer/require a fully managed setup, our team of cybersecurity experts is on hand to assist you. Please contact support in all cases where help would enable you to onboard more pain-free.

Fully Managed Service:

  • Dedicated technical engineer and project manager
    Responsible for gathering customer information and documentation; and proactive progress monitoring.
  • Configuration and transition planning
    Project initiation workshop; definition of roles and responsibilities; establishment of objectives; current email services review and migration plan to Spambrella; establishment of project timescales and deadlines.
  • Spambrella account setup – Handover
    Baseline and best practices policies; the transition of existing policies from existing email security solutions; policy testing and verification; administrator handover.

Many of our customers do not have the internal resource or simply prefer to outsource setup. Spambrella email security professional services experts assist customers and partners daily with a number of professional services including full hand-holding setup performed remotely with a screen share.

Spambrella create and run through our specially designed checklist that guarantees a successful email security migration path no matter the system you are currently using. During the installation, we like to make sure that your in house IT team is aware of exactly what is going on at all times. We are happy to provide on the job product training for them to further their experience managing Spambrella policies and features.

We also provide full Microsoft Exchange, Office 365, G-Suite, consultancy, and engineer services. Some of our largest customers rely on our engineers to routinely remote access and check on mail service health.

Our fully managed package provides a comprehensive support service at an affordable one-off ‘managed setup’ charge. We have transparent service contract arrangements, so there are no sudden additions.

Spambrella Training

The migration to Spambrella can also act as a training session for sysadmins or email administrators. Setup takes less than 2 hours for inbound mail-flow. Set up a meeting today to discuss your options. Your dedicated account manager will also be able to assist with any immediate interface discussions, feature enhancements suggestions or roadmap queries.

Technical Support

Business Continuity Policy COVID-19

[Setup Step 1]: Activating Spambrella for a domain’s inbound email


Related Case Studies

I found spambrella to be easy to set up and has dramatically reduced the number of spam emails hitting our inboxes. It was easy to 'train' the software to release any genuine emails that were caught or add any spam that was not picked up.

Within a couple of weeks of use virtually no spam arrived to our mailboxes. Spam and phishing emails are a growing problem for everyone I'm sure. I now get a very low incidence of spam.

David F., Review via Gartner Capterra

Easy to onboard my customers from another spam filtering system. Very fast and haven't had any downtime in the 9 months since I have moved to Spambrella. When I have had to use support, responses where quick. I had to move all my customers from another filtering system with little notice. After I moved my customers I realised how bad the old solution I used was. Contact with Sales and Support always been professional

Allen B., Review via Gartner Capterra

It doesn't require an arcane knowledge to set the Spam filtering up, the guides are straight to the point and support staff are very helpful. Functionality wise, in short: we do not get spammed. Thanks to Spambrella.

Archiving wise, the new solution is easy to use, searches well and fast and is by far the cheapest we could find at the time. Ten year retention rocks!

Verified Reviewer, Review via Gartner Capterra

The service is great at filtering bad email as well as junk email out while allowing clean email though. I have used a few other options over the years and this is the best I have found. Clients sometimes have trouble configuring their settings to how they want it to be. Or tag emails as approved when they shouldn't and need IT interaction to resolve. Maybe just ease of use or having a more clear way for clients to resolve basics on their own.

Brian M., Review via Gartner Capterra

Robust, versatile, and reliable...
The reliability of the service and the level of protection that it provides. My spam levels immediately dropped to near zero.

There are almost no false positives. And I'm easily able to customize the level of protection with whitelists, blacklists, and sensitivity settings. I'm also a big fan of the antivirus and URL scanning features.

Verified Reviewer, Review via Gartner Capterra

Used the software for: 2+ years - 5/5 Overall
With an ever overloaded department, and with cybersecurity skills shortage getting worse securing the I.T infrastructure.

Offloading the task of e-mail filtering to Spambrella has dramatically helped in the department's performance. The only drawback in our case is that the service is hosted outside of our territory and thus out of the legal jurisdiction.

John P., Review via Gartner Capterra

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