[Setup Step 6] – Configuring additional features

[Setup Step 6]: Configuring Features This article is to consolidate links to features available based on package level and how to configure them. Available features…

Verify domain by adding a custom META tag

Verify domain by adding a custom META tag to the homepage of your domain In order to register a domain for email relay within Spambrella,…

Permalinks – For Submission

Your Administrator or Spambrella Support Team may request that you identify messages that you need support for by sending its Permalink to the Spambrella Support…

Email attachment size limits

Standard Messaging Spambrella supports email attachments up to 100MB in size by default – however, many organisations’ mail servers enforce a lower size restriction on…

Bulk email limitations explained

Bulk email sending is designed for users who need it for business-critical purposes, e.g. Recruitment consultants emailing individuals applying for a specific job(s), support users…

Customer Templates

How to Create a Customer Template When adding a new customer to your channel account, you can create custom template to make it easier to…

Functional Accounts

If you need to address users to reduce user count for those that are not actual live people…’such as’ ‘info@, contact@, hr@ etc’. You can set…

Domain Verification – TXT Record

To verify domain by adding a DNS (TXT) record to your domain’s configuration In order to register a domain for email relay within Spambrella, you…

Understanding User Roles

Strategic Partner Administrator – A user with the Strategic Partner Admin role is able to: Manage strategic partner site Manage all channel partner sites Manage all…

Quarantine Digest Settings

Quarantine Digest Settings Overview – Digests are used to allow end users to easily view a list of emails that have been quarantined. User Digest…

Acceptable Use Policy for Outbound Email

As a committed anti-spam product, Spambrella cannot condone the use of our platform to send outbound bulk mail.  Most users respect our fair usage policy and…

What happens if I don’t renew?

To avoid any disruption to the flow of email and avoid the consequences of a lapsed renewal please renew your account on time. We have made…

User Licensing – Billing FAQ

Spambrella is available in 4 service packages [Click here to see them] Beginner Business Advanced Professional Partners – When selecting the package type you require for…

[Setup Step 5]: Data Center – IP Addresses / DNS-MX Records

[Setup Step 5] – Instructions for changing MX records These are the settings for the data centers where the Spambrella services are located. Special Note:…

Customer Status Settings

The following settings can be found under Company Settings -> Account Settings Customer Status Settings – These settings will allow you to better manage and administrate…

Renewal Reminder Settings

These settings will enable you to schedule renewal notifications which can be sent to the technical and/or admin contact, to advise of the impending renewal date…

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