What is RBL reputation analysis?

RBL reputation analysis votes on the probability that the message is spam based on comprehensive information about the source of the message, rating the reputation…

Multi-language anti-spam filter

Spambrella defends against real-time spam attacks to rapidly identify zero-hour spam, regardless of language. Spambrella anti-spam filters are effective due to our vast network of architecture partners. Using…

Wildcard does not work for filter entry

Wildcard character does not work properly for created entry The current wildcards are the asterick (*) and question mark (?) characters. These characters are only valid in the…

What function does the filter option ‘Undecipherable attachments’ perform?

If you create a filter with this option, then it will come into effect when the engine module responsible for decomposing an email into parts does…

SPF Check on Spambrella for inbound mail

As part of the Spambrella spam scanning, the senders SPF record can contribute to the overall spam score of the message. Spambrella does not block an…

Spam Settings Explained

Spam Settings Spam settings can be adjusted from the Spam options tab when logged into your interface. Customise Spam Filtering Some users might need different…

Spam email still gets through to users.

Spambrella is powered by Proofpoint’s MLX machine learning technology. This solution examines and filters millions of possible spam attributes in every email including message envelope headers…

Sender Lists – Safe and Block

As of the release for February 2016, we no longer require individual or large filters for a safe or blocked sender. A new tab under Company Settings…

Review Message Logs

Viewing the Logs When you log into the Spambrella interface, the email logs screen can be easily accessed by selecting the Logs tab on the top navigation. On…

Report spam from Email Logs

Accessing Logs and Reporting The email logs can assist in many ways. Note: Email logs are only there if the message got sent and processed by Spambrella….

Options for handling Bulk Mail

Spambrella does not ordinarily quarantine legitimate bulk-email. That is, email that is sent to a large list of recipients who have either directly or passively agreed…

Inbound sender DNS check option

The Inbound sender DNS check option provides an additional layer of protection against spam and helps ensure that inbound messages that might not have a destination…

Inbound Emails with Macro Enabled Attachments

Spambrella have implemented logic into our engines to help deal with the recent Dridex campaigns in which emails contain macro enabled attachments. As such there may…

How to Whitelist an IP Address to Bypass Spam Filtering in Spambrella

Whitelist IP to bypass Spam Filtering If an email has been blocked by Spambrella as a result of content we can ensure further delivery of these…

Filters Order of Operations

The Spambrella system has been changed in February 2016, the most notable change is the addition of Sender Lists rather than the traditional adding an allow/block to the filters….

False Positive and False Negative Reporting

Ticket Creation For these processes, we highly recommend providing the details directly in our ticketing system by attachments. Please make sure when submitting, follow these ticketing…

Spambrella Filters: File extensions

List of file extensions: Microsoft executables: .exe, .com Microsoft binary libraries: .dll Microsoft executable scripts: .bat, .pif, .scr Visual Basic files: .vb, .vbe, .vbs Other…

Spambrella Filters: Expanded overview

You can approve or block specific senders and recipients, based on the email address, domain, subdomain, attachment type, email size, words in the email or header,…

Error when saving a filter: Email address pattern ‘example@domain.com, *@domain2.com’ contains invalid characters

When attempting to create a filter for an organisation or user with multiple sender/recipient email addresses or domains, you may receive an error after clicking the…

Does Spambrella monitor outbound email as spam?

Spambrella does filter outbound email for SPAM. If a message is not delivered it will be recorded in the Email Logs and can be released to…

Adding a Spam-reporting footer to inbound email

To add Spambrella’s ‘Easy-spam-reporting disclaimer’ footer to inbound mail, follow these simple steps: When logged into the Spambrella interface, click on the Spam tab under company or user settings…

How to tune Spambrella’s Spam detection

The Spambrella default Spam settings should be suitable for most situations, but there are cases where some manual influence can help the system in making better…

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