Bypass Spam Filtering in Office 365

Bypassing Spam Filtering in Office 365 You may want to adjust your spam filtering policy in Office 365 to bypass filtering for clean mail that…

Send Connectors Exchange 2010

Setup send connectors for Exchange 2010 Open the Exchange Management Console on a computer that has the Hub Transport server role. In the console tree,…

Searching in Archive 2.0

A basic introduction to searching Spambrella Archive 2.0 With archive 2.0 a few functions have been added to searching messages. Granting Access: Administrators can now…

Permalinks – For Submission

Your Administrator or Spambrella Support Team may request that you identify messages that you need support for by sending its Permalink to the Spambrella Support…

Using Zix Encryption with Spambrella

In the event that a customer is using Zix as a secure webmail application as opposed to Spambrella ‘Advanced Package’ encryption solution, we do support…

Polling for Spooling Alerts

Polling is carried out every 5 minutes. You would need at least 25 messages waiting for your server to trigger the Alert. In practical terms…

DMARC set-up

DMARC set-up This article is to help creating DMARC settings so you can implement DMARC on any of your domain names. If you are unsure…

Outbound DLP – Credit Cards

DLP  – Credit Cards Credit Card False Negatives Credit card dlp false negatives come primarily in the form of non valid credit card formatting. You…

How to Enforce TLS

This page describes how to enforce TLS and behavior from a Spambrella Sender and Recipient point of view. In both cases below, we do recommend…

Setup G Suite / Google Apps with Spambrella

Before continuing with the provisioning and configuration of the Spambrella service, it is recommended that you have the information listed below… Information required for configuring…

Import Historical Archives

In order to import historical archives, you will need to raise an ‘Archive Import Request’ ticket. The legacy data needs to be in EML format before…

Stop Welcome emails to users on setup

Welcome emails are set to send to any ‘End User’ created on the system by default. You may turn off the sending of Welcome emails in…

SPF Checking with Office 365

Question: When I receive an email to my Office 365 account this email has failed SPF checking by Office 365 e.g. – Authentication-Results: spf=fail (sender…

Configure Journaling in Office365

How To Configure Journaling in Exchange Online (Office365) Introduction Journaling allows you to meet your organization’s archiving requirements. You can create Journal rules and have…

Quarantine actions

Release Email – Allowing user to release a specific email from a sender one time. This may be an email newsletter that you do not…

Delete email from logs/quarantine

You are not able to delete email from the logs but can hide it (which achieves the same thing from a user perspective). To do…

Search logs for a specific email

Q – How do we search logs from a specific email address sent to anyone in the company, we don’t know who it was sent to,…

Functional Accounts

If you need to address users to reduce user count for those that are not actual live people…’such as’ ‘info@, contact@, hr@ etc’. You can set…

Setting Office 365 Smarthost

Within Office 365 • Navigate to ‘Exchange Admin’. • Then select ‘Connectors’ From the ‘Mail flow’ section. • Add a ‘New Connector’ • Select your…

I am a McAfee SaaS customer, can you assist with migration?

Spambrella migrate customers from MxLogic / McAfee SaaS services without charge. Firstly Spambrella V1.0 was originally staged on MxLogic and all of our engineers are well versed…

Steps for adding users by CSV upload

CSV Upload This import option allows companies to provision users by loading a Comma-Separated Values (CSV) file. The file can contain a first name, last name, primary…

Partner Branding – White Label

Branding Strategic and Channel Partners have the ability to brand the user interface, welcome emails and quarantine digest with a custom logo and a specific header color….

How to report a general problem with an email

NOTE: This knowledge base does not address misclassifications (i.e. Spam that got through or desired email that got caught) as there is a separate knowledgebase article…

How to manage your Domains

Domains Every Internet email address includes a domain, which specifies where mail should be sent. For instance, the address joe@mycompany.com directs a message to the user Joe…

How to edit contents of the default Spambrella notification emails.

Channel Admins and Organization Admins can change the contents of the default Spambrella notifications emails as they would desire to be. These notifications emails are user’s…

How to Customize User Notifications

Notifications Spambrella allows organizations to localize and customize the content of end-user system emails including the welcome email, password reset email and the quarantine digest. Content can…

How To Add Users manually

Managing Users Users and groups are accessed under the Users & Groups tab. Users and groups can be added manually or through LDAP Discovery or CSV upload. An…

Encrypting an email

If you wish to make use of Spambrella Encryption service you must be on Advanced package or above. This feature then needs to be enabled….

Quarantine Digest Settings

Quarantine Digest Settings Overview – Digests are used to allow end users to easily view a list of emails that have been quarantined. User Digest…

How to tune Spambrella’s Spam detection

The Spambrella default Spam settings should be suitable for most situations, but there are cases where some manual influence can help the system in making better…

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