Email Encryption Plug-in for Outlook

Situation – Does the product have a plug-in for the Encryption product?

Solution – Yes we provide direct access to the Proofpoint Secureshare Outlook plug-in.

  • Where to get the encryption plug-in
  • Install the encryption plug-in
  • Verify plug-in installation
  • Ensure the filter is enabled

Encryption Pre-Requisites

  • Prior to installation, ensure you have licensed your account to the appropriate package.
    • Advanced is the minimum package.
  • Outbound relay through Spambrella is required.
    • If outbound mail does not flow through Spambrella, messages cannot be encrypted via the Proofpoint SecureShare service.

The Plug-Ins For Encryption

Contact support with your current Exchange version, Windows version and Outlook version. The team will then provide you with the correct installer.

Installing The Outlook Plug-In

Before Installation

Please make sure your Outlook Program is closed out prior to the installation of the plug-in.

  1. From where you downloaded the installation file, double-click to start the installation.
  2. Click Run on the security warning if it pops up.
  3. Click Next on the Proofpoint Encryption Plug-in for Microsoft Outlook Set-up screen.
  4. Check the box for the license agreement and click Next.
  5. Click Next to install in the default folder or click Change to select another location.
  6. Click Next.
  7. Click Install.
  8. Click Finish when the installation has completed.

Verify Plug-In Installation

  1. Launch Outlook.
  2. Compose a new message.
  3. Look for the Send Securely button in the message composition window.

In order for the plug-in to work properly, Outlook must have been installed from a local installation.  Cloud-based installs of Outlook have caused the plug-in to not work properly.

Ensure Filter Enabled

Please review the KB for How to set-up Email Encryption to ensure the filter is enabled.