Email Template Preview Differs in Outlook – PSAT (Educate)

QuestionWhy does my custom layout in my Phishing email template not look the same when viewed in Outlook?

AnswerThe previewed email template is rendered within a web browser such as Internet Explorer, Chrome, Safari, Firefox, etc. When Outlook renders the content, it uses Word to display the layout. Inconsistencies between browsers and Word make the layout in Outlook appear to be off.  Typical issues with this have to do with CSS code embedded in the template. Usually in the form of <div> tags. The best solution is to use basic HTML and keep the email as simple as possible for a better-looking phishing template.