How to access Emergency Inbox

How to access Emergency Inbox – The Emergency Inbox feature is available by default to all registered accounts with at least end-user privileges to access the interface. There are a pre-determined number of days that this Emergency Inbox is available. This is termed as Instant Replay in the features.

End-users will need to know the specific URL and use their email credentials to log in:

  • EU DC –
  • US DC –

The Emergency Inbox feature is available for all registered end users across all three packages. However, the availability of this feature is available for maximum 30 days.

End-user Access:

  1. Log into the interface. By default, you are at the Account Setup page.
  2. From here, you can go directly to the Emergency Inbox from the sub-heading under Account Setup.

Admin Access

As an admin, once you are logged in, go to the Users & Groups tab.

  1. By default, you are in the Users sub-heading.
  2. Find the end-user you want to go to.
  3. Click the end-user’s name/email address or the ‘Edit” link on their line
  4. A new sub-heading bar will be available, and click on Emergency Inbox.