Spambrella includes specific classifiers that categorize email and enable granular dispositions on those categories. One of those classifiers is for “bulk mail” (e.g. newsletters, opt-in emails, etc.). Unlike Office 365 and Google’s approach to spam detection, Spambrella does not treat bulk mail as spam, as there might be legitimate cases where such mail needs to be delivered (e.g. some end users might opt-in to a medical newsletter on diabetes, and classifying such an email as spam is clearly a false positive).
Another example of classifiers is the “phish” classifier that can be set to uniquely identify and quarantine phish and spear-phish messages for review or export to law enforcement.
The problem with Graymail
The problem with Graymail is that it is opt-in mail and therefore not regarded (and rightfully so) as SPAM. Not all Graymail might be for personal use either, many of use utilise on-line publications for our job roles such as, legal, marketing and economist news letters. So how do we manage this email and manage it in a way that is purposeful?
Managing Graymail (GreyMail Europe)
The easiest way to manage Graymail is to stipulate which departments need particular newsletters. Spambrella utilises the McAfee Global Threat Intelligence networks which monitors more nodes globally than any other provider. This puts us in the leading position to stipulate what is Graymail and what is isn’t.
IT departments are struggling to manage Graymail as op-in email is often a long winded process to op-out of. To unsubscribe, users are led down a garden path where they are expected to log into ‘their account’. An undesirables process and time consuming. Many IT departments utilise third party solutions to address the growing email pain point.
Spambrella has been providing graymail services for over 24 months and has shaped its service around the ‘unsubscribe’ embedded URL within marketing emails. Some vendors claiming to be email filtering service providers also provide marketing tools within their service yet also block those emails within their own Graymail service. A baffling combination.
Spambrella provides a 30 day free service trial which will enable any SME or Enterprise to expand its email classification with granular control. The trial service will allow your IT department to determine the level of bandwidth saved and the additional employee productivity produced because of it.
Furthermore, Spambrella is a true cloud service, we will not interfere with any local services and do not need any user intervention. The service is managed by the nominated IT administration team.
As an MSP Kingdom provides best of breed packaged services to its clients. Spambrella was brought in to replace both our premium and SMB email security/filter options. Spambrella is quick and simple to set up and administer. The Proofpoint connection is valuable and enables us to quickly deploy policy based encryption which is becoming popular. Overall we cannot fault Spambrella as a service or as a team.
Spambrella rescued us and our customers from uncertain times with Postini/Google and now McAfee. As an MSP we have relied upon Spambrella and their support for just over 2 years. Our experience has been positive and we have overcome obstacles using their support team for anything email related (sometimes out of their scope). We recommend Spambrella to all of our customers. Thanks!
Our experience with Spambrella has been great.
Support is very responsive and provide a high level of value.
Monotype is one of the world’s best-known providers of type-related products, technologies and expertise.
With over 4k end user email users it was top priority that our migration was stable and quick. Spambrella proved to be the perfect choice with hands on technical assistance. We worked late nights migrating our customers from another email security vendor that increased their pricing without prior warning. We are very happy with Spambrella and will continue to recommend this service.
Having moved away from McAfee, we quickly realised our customers had not settled. We decided to set up an open webinar with all customers and Spambrella. Over 80% of our customers opted to move and a positive decision it was!
The Spambrella team have been excellent. I highly recommend their services and technical expertise.
Spambrella has been a valued service addition to RCS London. Our clients are very happy with the security features Spambrella provides and the user interaction with the service has been simple and welcomed by all. RCS is a fast growth MSP in London UK and the business requires valuable additions like Spambrella. We recommend Spambrella to other MSP’s looking for a monthly subscription email security service.
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