Blocked Images in Teachable Moment – PSAT (Educate)

IssueWhen clicking on a phishing link and getting redirected to the Teachable Moment, there are some images that do not display when using Internet Explorer (for example, the arrow to proceed to the next slide).

SolutionThis is a setting specific to IE that is not related to the Proxy. You’ll need to enable Allow Font Downloads in your browser (if it has not been restricted by Group Policy).

  1. Please go under the Gear icon at the top right and select Internet Options.
  2. Click on Security
  3. Select Custom Level
  4. Scroll down to Font Downloaded and verify that this has been Enabled
  5. Depending on your company’s permissions, it may be necessary to have this set by group policy.

See the following article from TechNet for more information: https://technet.microsoft.com/en-us/library/bb457144.aspx.