Service Alerts
Subscribe to Spambrella/Proofpoint Essentials Email Security Service and Feature Enhancement Alerts.
Latest Announcements
Tired of refreshing status pages and checking community forums for updates support information with Proofpoint? Register with Spambrella and receive email notifications as information becomes available!
Spambrella has acquired YesTechs in North America. Spambrella extends a warm welcome to all MSP partners of YesTechs, and we look forward to providing you with continued Proofpoint Essentials support. Nothing will change in the immediate future aside from a tightened SLA and the option to offer free tools to your customers. All of which will be demonstrated and extended to you in due course. You will be contacted directly by your new service account managers very soon.
Spambrella Extends Global Support and Distribution Contract with Proofpoint Inc.
Spambrella supports a large proportion of Proofpoint Global distributors, Marketplace, MSSP, and MSP customers. Our technical team has expanded to support our growth and will continue to expand in due course. Spambrella works in direct partnership with Proofpoint to improve global service delivery and to expand the ever-growing MSP channel and OEM arena.
Spambrella builds and directly supports unique tooling for the Proofpoint Essentials service (only available via Spambrella or Spambrella partners) – Onboarding tools, PSA synchronization, Microsoft Outlook add-ins for end-users, and more. Please enquire with the sales team for more information.
Service Alerts
Alerts are now provided by email alert only to qualified partners/customers of Spambrella. Upon subscribing for service alerts, you will be added the the ‘Public’ subscribers group until vetted and then moved to EU or US service alerts groups once vetting is complete. We do not send service or feature email alerts to ‘public’ subscribers – If you are interested in Spambrella services, please email sales@spambrella.com
As customers/partners of Spambrella, you will be notified well ahead of time of any changes to the service, and we will keep you updated as we progress.
Spambrella is working to provide upgraded services and to extend our features further on a monthly basis. All new service features will be revealed/introduced via service alerts. If you are migrating to Spambrella, then we look forward to introducing you to your dedicated contacts when the time comes.
We send out full and informative updates regularly and hope that these prove to be of value and convenience. Please do contact us if you wish to discuss anything at any time. Of course, if you have any immediate questions, we will be happy to answer them. Please email – support@spambrella.com for further details or to make arrangements for a callback.
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Used the software for: 2+ years - 5/5 Overall
With an ever overloaded department, and with cybersecurity skills shortage getting worse securing the I.T infrastructure.
Offloading the task of e-mail filtering to Spambrella has dramatically helped in the department's performance. The only drawback in our case is that the service is hosted outside of our territory and thus out of the legal jurisdiction.
Easy to onboard my customers from another spam filtering system. Very fast and haven't had any downtime in the 9 months since I have moved to Spambrella. When I have had to use support, responses where quick. I had to move all my customers from another filtering system with little notice. After I moved my customers I realised how bad the old solution I used was. Contact with Sales and Support always been professional
I found spambrella to be easy to set up and has dramatically reduced the number of spam emails hitting our inboxes. It was easy to 'train' the software to release any genuine emails that were caught or add any spam that was not picked up.
Within a couple of weeks of use virtually no spam arrived to our mailboxes. Spam and phishing emails are a growing problem for everyone I'm sure. I now get a very low incidence of spam.
Robust, versatile, and reliable...
The reliability of the service and the level of protection that it provides. My spam levels immediately dropped to near zero.
There are almost no false positives. And I'm easily able to customize the level of protection with whitelists, blacklists, and sensitivity settings. I'm also a big fan of the antivirus and URL scanning features.
The service is great at filtering bad email as well as junk email out while allowing clean email though. I have used a few other options over the years and this is the best I have found. Clients sometimes have trouble configuring their settings to how they want it to be. Or tag emails as approved when they shouldn't and need IT interaction to resolve. Maybe just ease of use or having a more clear way for clients to resolve basics on their own.
It doesn't require an arcane knowledge to set the Spam filtering up, the guides are straight to the point and support staff are very helpful. Functionality wise, in short: we do not get spammed. Thanks to Spambrella.
Archiving wise, the new solution is easy to use, searches well and fast and is by far the cheapest we could find at the time. Ten year retention rocks!
