Service Alerts
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Latest Announcements
For all latest announcements please register for service alerts. Please always use your partner/customer email address for our internal authentication. Those registering with gmail/hotmail etc will not be included in any alerts.
Spambrella have made a number of acquisitions in 2018. Spambrella extend a warm welcome to all new partners and look forward to providing you with service release notes in the future. You will be contacted directly by your new service account managers.
Spambrella initiate support and distribution contract with Proofpoint Inc.
Spambrella support a large proportion of Proofpoint Global distributors, service providers and managed service provider customers. Our technical team has expanded to facilitate the increase in growth and will continue to expand in 2019 and beyond. Spambrella will work in direct partnership with Proofpoint to improve global service delivery and to expand the ever growing MSP channel and OEM arena.
Service Alerts
Alerts are now provided by email alert only to qualified partners/customers of Spambrella. Upon subscribing for service alerts, you will be added the the ‘Public’ subscribers group until vetted and then moved to EU or US service alerts groups once vetting is complete. We do not send service or feature email alerts to ‘public’ subscribers – If you are interested in Spambrella services, please email [email protected]
As customers/partners to Spambrella, you will be notified well ahead of time of any changes to the service and we will keep you updated as we progress.
Spambrella are working to provide upgraded services and to further extend our features month on month. All new service features will be revealed/introduced via service alerts. If you are migrating to Spambrella then we look forward to introducing you to your dedicated contacts when the time comes.
We send out a full and informative updates regularly and hope that these prove to be of value and convenience. Please do contact us if you wish to discuss anything at any time. Of course if you have any immediate questions we will be happy to answer them. Please email – [email protected] for further details or to make arrangements for a call back.
LATEST – Release of v5.76
Overview
We are proud to announce the release of v5.76 which will be rolled out for general availability to all customers by July 18th, 2019. No actions are required to receive this update.
Improvements
- Various improvements to our new User Experience 6.0, which continues to be available in Beta for customers and partners to try.
API Changes
- A new statistics (/stats) end-point is now available to Partner accounts with API access. Partners can now pull detailed email statistics for a single organization or across all orgs. For detailed specifications please refer to https://<yourstack>/api/v1/docs/specification.php.
- Added additional support for use of wildcards when adding safe and block sender lists entries (now aligns with User Interface support).
Bug Fixes
- Resolved an issue where certain email addresses could not be removed from safe and/or blocked sender lists.
- Resolved an issue where certain characters used with a filter description would cause the filter to be created without a description.
- Resolved an issue where new users who had never logged in were given a last login date = “Today”.
- Resolved an issue where some email content could not be previewed in Quarantine (Email Logs).
- Resolved an issue with exporting email logs could produce an error.
- Various security updates.
Please email – [email protected] for further details or to make arrangements for a call back.
Related
Related Case Studies
I found spambrella to be easy to set up and has dramatically reduced the number of spam emails hitting our inboxes. It was easy to 'train' the software to release any genuine emails that were caught or add any spam that was not picked up.
Within a couple of weeks of use virtually no spam arrived to our mailboxes. Spam and phishing emails are a growing problem for everyone I'm sure. I now get a very low incidence of spam.
It doesn't require an arcane knowledge to set the Spam filtering up, the guides are straight to the point and support staff are very helpful. Functionality wise, in short: we do not get spammed. Thanks to Spambrella.
Archiving wise, the new solution is easy to use, searches well and fast and is by far the cheapest we could find at the time. Ten year retention rocks!
Robust, versatile, and reliable...
The reliability of the service and the level of protection that it provides. My spam levels immediately dropped to near zero.
There are almost no false positives. And I'm easily able to customize the level of protection with whitelists, blacklists, and sensitivity settings. I'm also a big fan of the antivirus and URL scanning features.
The service is great at filtering bad email as well as junk email out while allowing clean email though. I have used a few other options over the years and this is the best I have found. Clients sometimes have trouble configuring their settings to how they want it to be. Or tag emails as approved when they shouldn't and need IT interaction to resolve. Maybe just ease of use or having a more clear way for clients to resolve basics on their own.
Used the software for: 2+ years - 5/5 Overall
With an ever overloaded department, and with cybersecurity skills shortage getting worse securing the I.T infrastructure.
Offloading the task of e-mail filtering to Spambrella has dramatically helped in the department's performance. The only drawback in our case is that the service is hosted outside of our territory and thus out of the legal jurisdiction.
Easy to onboard my customers from another spam filtering system. Very fast and haven't had any downtime in the 9 months since I have moved to Spambrella. When I have had to use support, responses where quick. I had to move all my customers from another filtering system with little notice. After I moved my customers I realised how bad the old solution I used was. Contact with Sales and Support always been professional
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