Administrator Topics
Getting Started
Acceptable Use Policies for Email
CIDR Breakdown for 148.163.128.0/19
Disable Quarantine Digest for Functional Accounts in Bulk
How to Receive Email Notification for Service Incidents
Managing and Customizing User Licenses
Setup and enable TLS 1.2 Support in Exchange
User Provisioning Options – Adding Users
Terms of Service and End User License Agreement (EULA)
Top Viewed Articles Related to Office 365
Using Spambrella with POP or IMAP
Accounts Settings Overview
Why Aren’t Users Receiving a Welcome Email?
Customize
Customize URL Defense Settings
Customize Attachment Defense Settings
How can Partners get Custom Branding (White-Label)?
Domains
Adding a new Domain to Existing Account
Bounce Error – IP Address is an Open Relay
Email Bounces with the Message ‘Address Lookup Failed’
Masquerade Domains and Spambrella
Sending to Distribution Groups with External Domain Recipients
Filters and Sender Lists
Attachment Types Blocked by Default
Error when Saving a Filter: Address Contains Invalid Characters
Mail Flow Scanning & Filters Order of Processing
Filter Mail from a Specific Country of Origin (Geoblocking)
How to add Mailchimp IP’s to your Safe Sender List
How to Create a Filter to Block Specific Extensions
What Function does the Filter Option ‘Undecipherable Attachments’ Perform?
Word Matching in Filters to Prevent False Positives
Logs
Bounces and Deferrals – Email Status Categories
Common Error Codes found in Message Details
Deferred Messagage Redelivery Attempt Intervals
General Failure Message in Outlook when trying to use the Digest
How to get the Permalink of an Email Log Entry
How to Release Quarantined Emails
How to Report False Positive and False Negative Messages
How to View Outlook Email Header
Logs say ‘Delivered’ but Email has not Reached Recipients Mailbox
Mail Classification Terms and Definitions
Troubleshooting Email Delivery Problems Using Email Logs
Troubleshooting Mail Flow Issues
Understanding Message Header Information
What Information Does the Log Details Button Provide?
Email Encryption
Intended for Administrators. Introduces Email Encryption and Provides an Overview of its functions and Features.
Email Encryption Getting Started Guide
How do I know my Encrypted Email was sent?
Is Spambrella/Proofpoint Essentials Service NIST 800-171 Compliant?
Email Encryption Plug-in for Outlook
Setting up Email Encryption Filters
Administrator Alerts
Hosted Email Services
Configuring Intermedia Sending Servers
Configuring G-Suite (Google Apps)
How to log in with an Office 365 Account
Spambrella Response to Microsoft Auto-Encryption
Why is SPF Check Failing with Office 365?
Why are you not Receiving Emails from a Website Contact Form
Set-up for Success: What to do Prior to Mailflow Cutover
Cutover Mailflow like a Pro
