Email Archiving & Forensic Search / eDiscovery – Unlimited Storage Per Mailbox

Email Archiving SaaS – Protect data-at-rest with unlimited retention periods and forensic e-discovery. Simple message audit.

Spambrella’s email archiving is one of the industry’s safest and most reliable email archiving and retrieval services available today. Offering a highly sophisticated management system, Spambrella email archiving offers easy storage, retrieval, and email monitoring at an affordable price. Spambrella Email Archive helps you manage and secure data to stay compliant, forgo storage limitations, and reduce storage and management costs.

In today’s business environment, archiving email has become a necessity for companies of all sizes, but small to mid-sized businesses often face unique challenges when it comes to IT resources and budget. Email communications and attachments need to be preserved and protected. When archived, emails are kept safe and can be easily retrieved to reduce disruption to your customers and business functions. Spambrella helps you manage your data and maintain easy access for discovery purposes. It does this while reducing costs and freeing you from storage limits.

With Spambrella Email Archiving you can:

  • Import historical email (PST or EML).
  • Automatically preserve all emails and attachments
  • Allow users to search their own archived email and forward emails to their mailbox
  • Perform complex searches across the entire archive
  • Export search results from the archive

Get all the benefits and flexibility of an enterprise-class email archive solution built and priced for small and mid-size enterprises.

Key Benefits:

  • Automatically preserve all emails and attachments
  • Protect critical customer data and store it securely
  • Reduce data storage constraints and meet legal and regulatory requirements
  • Perform quick and extensive searches on archived email
  • Allow end-users to easily access their archived data and reduce the burden on your IT staff or help desk
  • Purged user accounts archives are retained in the archive and remain searchable

How it works

Spambrella leverages Microsoft Exchange journaling function to copy all internal, outbound, and inbound email. This includes the original email and sending information (such as sender, recipients, CC/BCC, and group membership). Whether you use Exchange or Office 365, simply enable journaling and direct email traffic to Spambrella. From there, Spambrella processes and stores the email according to your retention policy. Data stays under management until it is disposed of according to your retention setting. Archived “at rest” data is encrypted using your unique encryption keys. Please note that Spambrella’s email archiving services are not compatible with G Suite.

Spambrella Email Archive helps protect you from legal liability and regulatory risks while improving email storage management and end-user productivity. Email messages are stored in a centralized archive accessible from any web browser by clicking on the ‘Sign in to your account’ link on the email quarantine digest. Designated users can access their archives, search for and read the full history of their email communications, or retrieve past communications and forward them to others.

Regulatory requirements, court requests for e-discovery (Subject Access Requests), and industry standards are having a profound effect on how businesses manage electronic communications. Failing to adequately store and retrieve emails may lead to penalties, fines, and legal consequences such as destruction of evidence charges and adverse judgments. For many, being able to properly monitor, store, and retrieve email messages is now as important as keeping financial records tidy.

Fully integrated with our Email Filtering and Email Continuity services, email archiving ensures that you’ll come out fully sheltered, regardless of how messy things get.

Easy to implement, manage, and use, Email Archiving from Spambrella is a scalable, reliable, and secure service with no set-up fees. Built on a highly reliable and scalable SaaS platform, Email Archiving can be deployed immediately and requires no upfront hardware or software investment. Email Archiving, together with our Email Filtering and Email Continuity, rounds out a complete solution for all your messaging needs.

Archive setup guidance is provided on the Spambrella FAQ here.

Getting Started with Email Archiving

Configuring Office 365 for Spambrella

Features

Benefits

  • Robust feature sets make compliance easy and enforced
  • Minimize costs and risks
  • Enforce corporate email policies
  • Increase employee productivity
  • Safeguard business integrity
  • Respond to ‘Subject Access Requests’ efficiently.

FAQ's

Visit our fully searchable Knowledge Base for FAQ's and detailed service information.
How to enable Active Directory Sync (LDAP Discovery)

Situation – You want to sync OnPrem Active Directory accounts to Spambrella/Proofpoint.
Solution – Enable Active Directory Sync according to instructions below, and additional information such as:

  • Configuring Active Directory sync
  • Manually performing Active Directory sync

The preferred method of user synchronization is via LDAP Discovery using Spambrella Active Directory connector module. This allows the Platform to import:

  • Active users (including both primary email address and user aliases)
  • Distribution lists
  • Security groups (both standard and mail-enabled)
  • Public folders

Enable Active Directory Sync

If you have Active Directory located on your premises, you can use the Active Directory Sync option to add and automatically sync user accounts and groups between environments.

PRE-REQUISITES

Before you begin, you will need the following:

  1. An inbound connection that allows  IP range to connect to your domain controller.
  2. A user account with read permissions to Active Directory.
  3. A user account with administrator privileges.
  4. The Base DN (Distinguished Name).
    • The Base DN is the starting point for directory server searches
    • For example: DC=mycompany,DC=com, the Connector starts from this DN to create the list of users and groups to sync

SUPPORT FOR LDAP AND LDAP OVER SSL

The standard protocol for reading data to Active Directory is LDAP. LDAP traffic is unsecured by default. To make LDAP traffic secure, you can use the Secure Sockets Layer/Transport Layer Security (SSL/TLS) protocols. This combination is referred to as LDAP over SSL — or LDAPS.

To set up your domain controller to accept LDAP over SSL, please refer to the following Microsoft article: How to enable LDAP over SSL

Configure Active Directory Sync in Spambrella/Proofpoint

  1. Log in to the user interface
  2. Navigate to Administration > User Management > Import & Sync > Active Directory Sync.
  3. From the Default New User Role dropdown, select the option to use for user accounts added.
    1. Silent User – A user account with a silent user role will receive the quarantine digest email but will not have login rights to the interface.
    2. End-User – A user account with an end-user role Will receive the quarantine digest email and will have login rights to the interface.
  4. For Active Directory URL, specify the IP address or hostname of your Active Directory that Spambrella will connect to.
  5. Specify the Username and Password of the account.
  6. From the Port dropdown, select the desired connection port.
    • LDAP (389)
    • LDAP over SSL (636)
  7. Enter the Base DN that Spambrella should use to connect to your Active Directory.

    For example, DC=mycompany,DC=local The Active Directory configuration is stored in the customer creation process and is executed by the administrator once the customer has been created. Active Directory sync requires the customer to allow Spambrella to access the environment over Port 389. Connections are over TLS.

  8. Under What To Sync, enable the options you would like the service to sync.
  9. For How To Sync, enable the desired options.
    1. Add Create new user accounts and groups.
    2. Sync Updated Accounts Update existing user accounts and groups.
    3. Delete Removed Accounts Remove accounts that are no longer found in Active Directory.
  10. For When To Sync, select the desired frequency from the Sync frequency dropdown.

Manually Perform Active Directory Sync 

If you checked a time-frequency to sync in the Active Directory settings, sync is automatically performed. Otherwise, you need to force a sync.

  1. Navigate to Administration > User Mangement > Import & Sync > Active Directory Sync.
  2. Click Search Now.
  3. Review the search results.
  4. Click Sync Active Directory.
When to Use Archive Bulk Import/Export Services

If you have large amounts of email to load and an Internet connection with limited bandwidth, the time required to prepare and ship a portable storage device to Spambrella can be a small percentage of the time it would take to transfer your data over the internet. If loading your data over the Internet would take a week or more, you should consider using Archive Bulk Import/Export Services.

Below is a table that gives guidance around common internet connection speeds on: (1) how long it will take to transfer 1TB of email data over the Internet into Spambrella Archive platform (see the middle column for this estimate); and, (2) what volume of total email data will require a week to transfer over the Internet into Spambrella, and therefore warrant consideration of Archive Import/Export services (see the right-hand column). For example, if you have a 10Mbps connection and expect to utilize 80% of your network capacity for the email data transfer, transferring 1TB of email over the Internet to  will take 13 days. The volume at which this same set-up will take at least a week, is 600GB, so if you have 600GB of email or more to transfer, and you want it to take less than a week to get into Spambrella, we recommend you use Archive Bulk Import/Export Services.

Journal Archiving

General Overview

The Spambrella Archive service does not provide a direct journaling service. Journaling is done on the mail server side with our service. Customer will need to gather the messages on their mail server side, by collecting the messages as designed by their journaling system. 

INBOUND Mail

The Spambrella system will only pass messages that are defined as not spam and contain no identified viruses to your mail server. Any messages caught as spam are quarantined, and once released, will be subject to your journaling rules.

OUTBOUND Mail

As the Spambrella system for outbound mail is optional, we suggest putting rules in place on your mail servers/network to journal email prior to leaving your network. 

MS Exchange

For Microsoft Exchange users, we suggest reading up on Journaling found on the Technet Library:

http://technet.microsoft.com/en-us/library/

You will need to navigate through the Exchange environment and choose the proper Exchange version. The journaling is found under different topic areas pending your version. We found topics under Messaging Policy and Compliance, as well as Operations. For further assistance, please contact Microsoft directly for support on your Exchange system in regards to Journaling.

Other Mail Servers

For journaling on your mail server please contact the support of your mail server to see if journaling is available.

Resources

Looking for resources you cannot find? Try the Knowledge Base or get in touch...
Customer Admin Guide
Download
Partner Admin Guide
Download
Office 365 Setup Guide
Download
Archiving Overview
Download
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