Email Archiving & Forensic Search / eDiscovery – Unlimited Storage Per Mailbox

Email Archiving SaaS – Protect data-at-rest with unlimited retention periods and forensic e-discovery. Simple message audit.

Spambrella’s email archiving is one of the industry’s safest and most reliable email archiving and retrieval services available today. Offering a highly sophisticated management system, Spambrella email archiving offers easy storage, retrieval and email monitoring at an affordable price. Spambrella Email Archive helps you manage and secure data to stay compliant, forgo storage limitations, and reduce storage and management costs.

In today’s business environment, archiving email has become a necessity for companies of all sizes, but small to mid-sized businesses often face unique challenges when it comes to IT resources and budget. Email communications and attachments need to be preserved and protected. When archived, emails are kept safe and can be easily retrieved to reduce disruption to your customers and business functions. Essentials helps you manage your data, and maintain easy access for discovery purposes. It does this while reducing costs and freeing you from storage limits.

With Spambrella Email Archiving you can:

  • Import historical email
  • Automatically preserve all emails and attachments
  • Allow users to search their own archived email and forward emails to their mailbox
  • Perform complex searches across the entire archive
  • Export search results from the archive

Get all the benefits and flexibility of an enterprise-class email archive solution built and priced for small and mid-size enterprises.

Key Benefits:

  • Automatically preserve all emails and attachments
  • Protect critical customer data and store it securely
  • Reduce data storage constraints and meet legal and regulatory requirements
  • Perform quick and extensive searches on archived email
  • Allow end users to easily access their archived data and reduce burden on your IT staff or help desk

How it works

Spambrella leverages Microsoft Exchange journaling function to copy all internal, outbound and inbound email. This includes the original email and sending information (such as sender, recipients, CC/BCC, and group membership). Whether you use Google, Exchange or Office 365, simply enable journaling and direct email traffic to Spambrella. From there, Spambrella processes and stores the email according to your retention policy. Data stays under management until it is disposed according to your retention setting. Archived “at rest” data is encrypted using your unique encryption keys.

Spambrella Email Archive helps protect you from legal liability and regulatory risks while improving email storage management and end-user productivity. Email messages are stored in a centralized archive accessible from a web browser and Microsoft Outlook or Outlook Web Access (OWA). Designated users can access their archive, search for and read the full history of their email communications, or retrieve past communications and forward them to others.

Regulatory requirements, court requests for e-discovery (Subject Access Requests), and industry standards are having a profound effect on how businesses manage electronic communications. Failing to adequately store and retrieve emails may lead to penalties, fines, and legal consequences such as destruction of evidence charges and adverse judgements. For many, being able to properly monitor, store, and retrieve email messages is now as important as keeping financial records tidy.

Fully integrated with our email filtering and Email Continuity services, email archiving ensures that you’ll come out fully sheltered, regardless of how messy things get.

Easy to implement, manage and use, Email Archiving from Spambrella is a scalable, reliable and secure service with no set-up fees. Built on a highly reliable and scalable SaaS platform, Email Archiving can be deployed immediately and requires no upfront hardware or software investment. Email Archiving, together with our Email Filtering and Email Continuity, rounds out a complete solution for all your messaging needs.

Features

Benefits

  • Robust feature sets make compliance easy and enforced
  • Minimise costs and risks
  • Enforce corporate email policies
  • Increase employee productivity
  • Safeguard business integrity

FAQ's

Visit our fully searchable Knowledge Base for FAQ's and detailed service information.
How to Setup of Active Directory (LDAP Discovery)

Active Directory (LDAP Discovery)

The preferred method of user synchronization is via LDAP Discovery using Spambrella’ Active Directory connector module. This allows the Spambrella Platform to import:

  • Active users (including both primary email address and user aliases)
  • Distribution lists
  • Security groups (both standard and mail enabled)
  • Public folders

To configure Active Directory connection settings:

  • Click on the Company Settings tab.
  • Click on the Import Users tab.
  • Choose the default privileges type for new users.

End User: Receive the quarantined digest and can login to the Spambrella user interface.

Silent User: Receive the quarantine digest and are not granted access to login to the Spambrella user interface.

  • Enter Active Directory URL.
  • Enter Username.
  • Enter Password.
  • Enter BaseDN.

For example, DC=mycompany,DC=local

The Active Directory configuration is stored in the customer creation process and is executed by the administrator once the customer has been created. Active Directory sync requires the customer to allow Spambrella to access the environment over Port 389. Connections are over TLS. Please refer to the Spambrella Support Knowledge Base for the current list of Spambrella IP addresses.

  • Choose What to Sync.
  • Active Users (Users with mailboxes).
  • Disabled User Accounts.
  • Functional Accounts (Mail-enabled objects such as Public Folders).
  • Security Groups.
  • Include items hidden from the GAL (Global Address List).
  • Choose How to Sync.
  • Add (Add new user objects found to Spambrella).
  • Sync Updated Accounts (update details for previously synched accounts).
  • Delete Removed Accounts (remove accounts from Spambrella if no longer present in Active Directory).
  • Sync Every 24hrs (Perform sync automatically every 24 hours).
  • Click Save.

 NOTE:

  • We only support the use of one (1) OU.
  • Disabled User Accounts, when created or synced, these are labeled as “Not Active.”

At the end of this process you will have saved your Active Directory Connection details. If you have selected to sync data every 24 hours the system will perform the sync automatically. If not you will need to force the sync process.

To sync Active Directory:

  • Click on the Users & Groups tab.
  • Click on the Active Directory sync tab.
  • Click Search.

Review the returned results.

  • Click Execute.
Spambrella Archive Export Service

Overview

If you are using the Spambrella Archive service you may want to export archived data. Please contact your Channel Account Manager to discuss packages and pricing related to the Spambrella archive export service.

Submitting an Archive Export Request

To export archived data into Spambrella’s archive you will need to submit an export request using the support portal (ticket). The request should include:

  • The primary domain registered with Spambrella
  • Approved customer contact name & Spambrella’s logon email address
  • Shipping address
  • Export instructions (users, dates, etc.)

You will receive back:

  • A unique identifier for the job

Once you have received this information, please ship your storage device along with its interface connectors, and power supply to address provided by Spambrella. See list of supported storage devices.

When your package arrives, it will be processed and securely transferred to a Spambrella data center, where your device will be attached to an archive bulk export station.

After the data export completes, the device will be returned to you along with your exported data. Exported data will be encrypted prior to delivery to the customer.

Import Timelines

Export timelines will vary based on the amount of data being imported. Spambrella will provide an estimated processing time when responding to the initial export request.

When to Use Archive Bulk Import/Export Services

If you have large amounts of email to load and an Internet connection with limited bandwidth, the time required to prepare and ship a portable storage device to Spambrella can be a small percentage of the time it would take to transfer your data over the internet. If loading your data over the Internet would take a week or more, you should consider using Archive Bulk Import/Export Services.

Below is a table that gives guidance around common internet connection speeds on: (1) how long it will take to transfer 1TB of email data over the Internet into Spambrella Archive platform (see the middle column for this estimate); and, (2) what volume of total email data will require a week to transfer over the Internet into Spambrella, and therefore warrant consideration of Archive Import/Export services (see the right-hand column). For example, if you have a 10Mbps connection and expect to utilize 80% of your network capacity for the email data transfer, transferring 1TB of email over the Internet to  will take 13 days. The volume at which this same set-up will take at least a week, is 600GB, so if you have 600GB of email or more to transfer, and you want it to take less than a week to get into Spambrella, we recommend you use Archive Bulk Import/Export Services.

Journal Archiving

General Overview

The Spambrella Archive service does not provide a direct journaling service. Journaling is done on the mail server side with our service. Customer will need to gather the messages on their mail server side, by collecting the messages as designed by their journaling system. 

INBOUND Mail

The Spambrella system will only pass messages that are defined as not spam and contain no identified viruses to your mail server. Any messages caught as spam are quarantined, and once released, will be subject to your journaling rules.

OUTBOUND Mail

As the Spambrella system for outbound mail is optional, we suggest putting rules in place on your mail servers/network to journal email prior to leaving your network. 

MS Exchange

For Microsoft Exchange users, we suggest reading up on Journaling found on the Technet Library:

http://technet.microsoft.com/en-us/library/

You will need to navigate through the Exchange environment and choose the proper Exchange version. The journaling is found under different topic areas pending your version. We found topics under Messaging Policy and Compliance, as well as Operations. For further assistance, please contact Microsoft directly for support on your Exchange system in regards to Journaling.

Other Mail Servers

For journaling on your mail server please contact the support of your mail server to see if journaling is available.

Resources

Looking for resources you cannot find? Try the Knowledge Base or get in touch...
Customer Admin Guide
Download
Partner Admin Guide
Download
Office 365 Setup Guide
Download
Archiving Overview
Download
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