Requesting Bulk Email Limit Increase

Bulk sending is designed for users who need it for business-critical purposes, e.g. Recruitment consultants emailing individuals applying for a specific job(s), support users needing to update their users, accounts departments sending invoices, etc.

Please make sure you read our Acceptable Use Policy for our inbound and outbound mail.

The danger of giving all users bulk permissions is that this massively increases the risk to the company, the company’s clients, and Spambrella of a spambot (for example) causing serious IP reputation problems. When a spambot is detected, Spambrella will shut down the infected address(es) to eliminate the risk of it causing any problems.

Standard and Bulk are the only available settings. If you require to send more email than defined in the below daily limits, you will need to utilize an outside resource (e.g. third-party programs designed for bulk sending like Constant Contact, MailChimp, and There are no available settings beyond the set limits.

  • An alternative recommendation is to set up a custom rule in your exchange outbound rules to send out the email for your newsletters and other bulk messages that bypass the outbound email filtering.

Requesting Bulk Sending

Requesting a user to be enabled for Bulk Sending (We only enable Bulk sending on a per-user basis):

  • Please submit a ticket via directly.
    • You must have a valid support account to make this request.

Bulk Sender Request

Email address(es) which require bulk email enabled?:*

How many emails will each email address need to send?:*

  • 1 – 500
  • 501 – 1000
  • 1001 – 2500
  • 2500 +

What type of bulk email is to be sent?:*   e.g. Marketing etc?

How often will the bulk emails be sent?:*

  • Daily
  • Weekly
  • Monthly
  • Other