Safelisting in FireEye – PSAT (Educate)

Question – How can I safelist in FireEye to stop system clicks (false positives) in my Phishing campaigns?

Answer – Please refer to FireEye’s Knowledge Base. You must be a customer to access.

There is a FireEye article which covers both FireEye cloud-based (ETP) and on prem (EX) email security products. Both use a common engine to analyze URLs (the process that produces the erroneous clicks) but have different exclusions processes. Please search for the correct knowledge base article within the Fireeye community.