Synchronize & Import Users – PSAT

User Provisioning Options – How to Add Users in Proofpoint Security Awareness Training

This KB article will be for creating user accounts after the domain has been created [Activating your Proofpoint Security Awareness Training].
If SMTP Discovery is not being used then users will need to be created before they can receive/send emails.

The steps to start importing users are as follows:

While logged into the user interface, navigate to ‘User Management‘ > Import & Sync – Choose your preferred sync method.

User import options:

  • Manual – You can manually add new email addresses to the service.

– Navigate to – ‘User Management‘ / Users / Add New User

  • CSV Import – A CSV file will be used to import users

Steps for adding users by CSV upload

  • Active Directory – Uses your Active Directory to import users

How to Enable Active Directory Sync

  • Azure Active Directory – Uses your Azure AD to import users

– Azure Active Directory Sync

Important Note: Remember that changes here take place every half hour. (Top and bottom of the hour)