Transfer your Proofpoint Essentials account to Spambrella
A simple, no impact migration process – Join thousands of others and experience free value-add via Spambrella. Ever wondered who the largest Proofpoint Essentials Distributor is?…You found us!…
Transfer your Proofpoint Essentials account to Spambrella
The below email template can be used to transfer your Proofpoint Essentials account and service to Spambrella. You must copy sales@spambrella.com or your dedicated account manager at Spambrella in the communication. Please forward the below template to your new customer and have them deliver this to their current reseller/partner. Upon response, Spambrella can continue with the transition without downtime/impact to the customer. If you are an existing Proofpoint Essentials MSP partner, please use the same template when sending to your incumbent Distributor.
All migration requests are generally fulfilled within 4 days following receipt of the move request email. Please check agreements with your incumbent suppliers prior to submitting your migration request email.
Template:
Hello XXXX,
I am writing to inform you that we are transitioning our Proofpoint Essentials business away from (Your Supplier Name) effective immediately. At your earliest convenience, can you please ‘REPLY ALL’ to this email with your acceptance/confirmation? Please confirm if you need any additional information to help complete this process.
Thank you.
Please copy your Spambrella account manager and the below regional Proofpoint email address when sending the above to your existing distributour:
US – essentialsmove@proofpoint.com
UK/EU/APAC – essentialsmove-emea@proofpoint.com
What happens next:
- Incumbent Proofpoint Essentials partner responds with clearance to transfer the account to Spambrella.
- Spambrella initiates transfer of customer account (no downtime/impact on account or sibling customers).
- Transfer complete – Spambrella BDM will contact the Admin at the customer to confirm the completion of the transfer.
- Spambrella Accounts Department set up monthly metered billing account.
- Spambrella BDM will perform a full account review.
- Spambrella BDM set up of Proofpoint Essentials ‘best practice’ service package templates.
- Spambrella BDM schedules Admin/Tech team screen share training and quarterly review dates.
Please note – If moving your account away from Spambrella you will lose access to our Proofpoint Essentials Connectwise integration, onboarding tools and general service. The end-user Microsoft 365 Outlook add-in/plug-in access is revoked automatically (not available through any other Proofpoint distribution partner). Access to onboarding scripts, Google Workspace sync and any other tools developed by Spambrella will be automatically revoked.
Microsoft 365 Outlook Add-In for Proofpoint Essentials
The Microsoft Office 365 Outlook add-in is developed by Spambrella for Proofpoint Essentials services and will work across all service stacks. Proofpoint Essentials is delivered on US1 through to US5 and a single stack instance resides in Europe on EU1. The Spambrella M365 Outlook add-in will integrate seamlessly via a Spambrella stack through any Proofpoint Essentials customer account. The add-in will not operate unless the customer account is under Spambrella as a Proofpoint Distributor. Please read more on the add-in here.
Partners – Please check partner agreeements for commitment terms.
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