Category: User Topics

This article is intended for end-users – If your company is using the Email Encryption service, your outgoing emails (emails that you send) may be…

System alerts are email alerts that are generated and delivered to Essentials users if a message is blocked from delivery because it: Contains a virus…

The profile page records basic information about your account, including the primary email address for which the service is processing messages, your mobile number and…

An entry for each of a user’s inbound and outbound messages is logged in Spambrella and shown on the Quarantine tab of the user interface….

Your company has implemented Spambrella to provide you with comprehensive protection against unwanted and malicious emails. Spambrella will prevent virus-affected and potential spam emails from…

Welcome to the Spambrella glossary. This page will give you a quick definition of the terms you’ll come across. In addition, we have included several…

Introducing Spambrella – End-Users Quarantine Profile Emergency Inbox Spam Settings Quarantine Digest Groups & Functional Accounts Sender Lists Disclaimers System Alerts Email Encryption Targetted Attack…

Disclaimers are an optional feature: consult your administrator to see if they are enabled for your system. Disclaimers are standard pieces of content that appear at…

How to access Emergency Inbox – The Emergency Inbox feature is available by default to all registered accounts with at least end-user privileges to access…

Situation – You want to setup your User Digest and need to know what the various Digest Settings do. Solution – See information below for:…

Situation – During a mail outage when your SMTP server is down, you still want to access to email services, such as sending and replying…

Situation – Administrators would like to understand how our Spam Settings work and what do they mean. Solution – Spam settings can be adjusted from…

Sender lists contain email addresses (someone@domain.dev) or domains (*@domain.dev) that are to be explicitly identified as “safe” or “blocked”. Emails from safe addresses will be…

Viewing the Logs When you log into the Spambrella interface, the email logs screen can be easily accessed by selecting the Logs tab on the top navigation. On…

Accessing Logs and Reporting The email logs can assist in many ways. Note: Email logs are only there if the message got sent and processed by Spambrella….

Customer-submitted messages help us to improve our spam models by providing us access to a wide variety of spam and valid mail data. Sometimes, customers…

The Spambrella default Spam settings should be suitable for most situations, but there are cases where some manual influence can help the system make better…