Creating an Integration Key for SIEM Threat Events or PESA Reporting API To generate an integration key for accessing SIEM Threat Events or the Security Awareness Training Reporting…
This article provides instructions on how to switch between deployment methods within Proofpoint Essentials. Before continuing, you should confirm that meet the following pre-requisites: Microsoft 365…
The steps to prevent Exchange Online Protection (EOP) direct delivery require an EOP transport rule to audit messages received from outside the organization that did…
Situation – You want more information about Nested App Authentication. Product / Version – Proofpoint Essentials PhishAlarm Add-in & Email Encryption Add-in Summary – Learn…
With our recent improvement updates to Azure Sync, users will experience a new sync version (Version 2). See below an outline of the key changes…
Exciting updates are coming to Email Encryption We’re excited to announce our new Email Encryption experience, designed to make secure communication simpler and more efficient….
Situation – How does an admin user verify if email is flowing through Spambrella and Proofpoint? Solution – It is always best to perform a…
Situation – You have identified domains and/or accounts that you would like to bypass spam scanning or go straight to Quarantine. Solution – Go to…
Situation – Trying to use the KnowBe4 product with Spambrella. Solution – Mail flow through Spambrella can be done up to a certain extent. Recommended…
Email Warning Tags are an optional feature that helps reduce the risks posed by malicious email. With Email Warning Tags enabled, Spambrella determines, based on…
Situation – How long does it take domain changes to take effect? When will a new email address be added to send and receive emails?…
Situation – You are implementing Active Directory sync and need to know which port to use. Solution – Customers can specify what port and encryption…
The change made includes disabling opportunistic TLS 1.0, TLS 1.1 and a short list of ciphers; ECDHE-RSA-AES128-SHA, ECDHE-RSA-AES256-SHA, AES128-SHA, and AES256-SHA. This change was motivated…
The ConnectWise Manage integration feature brings the capability to automatically synchronize your customers billing information to help invoice customers accurately, eliminate human error and remove…
Situation – You want to configure Outbound Relay for domains utilizing Distribution Groups sending to external domain recipients but you receive a Relay Access Denied…
Situation – Emails from trusted senders are being quarantined as Fraud despite being in the safe sender list. Solution – Individual domains can be added…
About One-Click Message Pull This optional feature, available in environments with Business+, Advanced+ or Professional+ licenses, allows administrators and authorized users to pull, from a user’s…
You may have noticed new service package options when changing a customer’s package or adding a new customer. The Business +, Advanced +, and Professional…
Situation – How to Exempt an account in Active Directory (AD) and Azure Active Directory (AD) Sync Solution – Follow the below steps in the…
Situation – You want to know how DMARC works with Spambrella/Proofpoint Essentials. Solution – This article explains how to enable DMARC authentication in the new Anti-Spoofing section, as…
Situation – Where are notifications set? Can I customize notifications? Can I set specific notifications? Who are allowed to be notified? Solution – Define each…
You need to send a large amount of outbound mail, or are receiving a large amount of inbound mail, and want to know what our…
The Proofpoint Essentials Outlook add-in now includes ‘Encrypt Message’, ‘Access Quarantine’, ‘Access Archive’ and ‘Emergency Inbox’ buttons for administrators and end-users. This customizable add-in is…
Statistics API (/Stats) Spambrella does have a REST API with a variety of features. It can be accessed with any software/programming language that can interpret…
Situation: Can I use a service to automate my account handling? Is there a way to customize item settings without going through the interface? Am…
Overview Spambrella supports integration with Identity Providers for authentication adhering to Security Assertion Markup Language (SAML) standards. Multiple identity providers for an organization are fully…
Overview Spambrella supports integration with Identity Providers for authentication adhering to Security Assertion Markup Language (SAML) standards. Multiple identity providers for an organization are fully…
Overview Spambrella now supports integration with Identity Providers for authentication adhering to Security Assertion Markup Language (SAML) standards. Multiple identity providers for an organization are…
Situation – User or admin forgot their user interface password or its expired. Solution – Reset the password via the login page following the below…
DESCRIPTION A critical remote code execution vulnerability affecting the popular Java logging package log4j2, CVE-2021-44228, was published on December 10, 2021. The vulnerability is also…
Situation – You receive a bounce message when messaging internally with Google Workspace Solution – This document will explain the workaround that Google has provided…
How can I access a sender list for a functional account? Currently, there is no direct access from the UI standpoint to a functional account’s…
Situation – You want to help protect your organizations from unauthorized access by requiring users to enter an additional code when logging in. Solution –…
Situation – Why are mail emails being rejected for not-Active Accounts / Disabled Accounts in Azure. Solution – Spambrella is honoring the Not Active/Active flag…
Situation – What is Read Only User Admin ? Solution – To help organizations choose the right level of access for their administrators About The…
Why are journal reports archived from Microsoft 365 to Spambrella/Proofpoint being bounced back with ‘554 Mismatch in o365 allowed address’? Situation – Mail archived from…
Situation: Your Data Loss Prevention (DLP) is experiencing issues with Social Security Numbers. Solution: See below for information on how we scan for SSN. SSN…
Situation: Message contains an attachment called WINMAIL.DAT which cannot be opened. The original message may or may not have contained an attachment. Solution: WINMAIL.DAT files…
Situation: You want to prevent malicious actors from sending spoofed messages. Solution: Understand DMARC, DKIM, and SPF and enable inbound anti-spoofing policies? What Are Anti-Spoofing…
Situation: You want to use DKIM outbound signing to prevent spoofing of your domain. Solution: Understand DKIM and enable outbound DKIM signing. What Is DKIM…
