With our recent improvement updates to Azure Sync, users will experience a new sync version (Version 2). See below an outline of the key changes…

About One-Click Message Pull This optional feature, available in environments with Business+, Advanced+ or Professional+ licenses, allows administrators and authorized users to pull, from a user’s…

Situation – How to Exempt an account in Active Directory (AD) and Azure Active Directory (AD) Sync Solution – Follow the below steps in the…

Situation: Active Directory Sync has failed and given you an error message. Solution: See thee below list of Active Directory error codes and suggested troubleshooting…

User Account Handling The Azure AD Sync and Active Directory Sync tools are used to allow customers to sync user accounts from their Active Directory or Azure Active Directory environments. Due…

Difference between Groups and Functional Accounts Under the tab ‘Users & Groups’ within Spambrella there are a couple of sub-tabs mainly Users , Groups ,…

If you are receiving reports that Azure Active Directory Sync is failing. The reason will be that the Access Token is ‘missing or malformed’. This…

Problem: When performing a manual AD sync, the following message is returned: “The procedure seems to have been successful… Proceeding to the Users List tab…

At Spambrella we continue to recommend Microsoft Active Directory (LDAP) as the preferred option for adding new customer accounts. This requires minimal on-going management as a setting can be…

Situation – You want to sync OnPrem Active Directory accounts to Spambrella/Proofpoint. Solution – Enable Active Directory Sync according to instructions below, and additional information…

Registering Functional Accounts Manually While logged into the user interface, navigate to Administration > User Management > Functional Accounts Click on Add A Functional Account button. Enter…

A common method of securing LDAP communication is using an SSL tunnel . This is denoted in LDAP URLs by using the URL scheme “ldaps”….