User Topics

Getting Started - End User

Email Encryption – End User

This article is intended for end-users – If your company is using the Email Encryption service, your outgoing emails (emails that you send) may be…

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System Alerts – End User

System alerts are email alerts that are generated and delivered to Essentials users if a message is blocked from delivery because it: Contains a virus…

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Profile – End User

The profile page records basic information about your account, including the primary email address for which the service is processing messages, your mobile number and…

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Quarantine – End User

An entry for each of a user’s inbound and outbound messages is logged in Spambrella and shown on the Quarantine tab of the user interface….

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Introducing Spambrella – End User

Your company has implemented Spambrella to provide you with comprehensive protection against unwanted and malicious emails. Spambrella will prevent virus-affected and potential spam emails from…

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Spambrella Glossary

Welcome to the Spambrella glossary. This page will give you a quick definition of the terms you’ll come across. In addition, we have included several…

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End User Topics

Introducing Spambrella – End-Users Quarantine Profile Emergency Inbox Spam Settings Quarantine Digest Groups & Functional Accounts Sender Lists Disclaimers System Alerts Email Encryption Targetted Attack…

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Setting up Disclaimers on Spambrella

Disclaimers are an optional feature: consult your administrator to see if they are enabled for your system. Disclaimers are standard pieces of content that appear at…

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How to access Emergency Inbox

How to access Emergency Inbox – The Emergency Inbox feature is available by default to all registered accounts with at least end-user privileges to access…

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Quarantine Digest Settings

Quarantine Digest Settings Overview – Digests are used to allow end-users to easily view a list of emails that have been quarantined. User Digest The…

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Emergency Inbox

The Emergency Inbox service was created for mail continuity as indicated on the linked page. Users that can access this feature are able to use…

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Spam Settings Explained

Spam Settings Spam settings can be adjusted from the Spam options tab when logged into your interface. Customize Spam Filtering Some users might need different…

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About Sender Lists

Sender lists contain email addresses ([email protected]) or domains (*@domain.dev) that are to be explicitly identified as “safe” or “blocked”. Emails from safe addresses will be…

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Review Message Logs

Viewing the Logs When you log into the Spambrella interface, the email logs screen can be easily accessed by selecting the Logs tab on the top navigation. On…

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Report spam from Email Logs

Accessing Logs and Reporting The email logs can assist in many ways. Note: Email logs are only there if the message got sent and processed by Spambrella….

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What is the difference between Spam and Opt-in Email?

Customer-submitted messages help us to improve our spam models by providing us access to a wide variety of spam and valid mail data. Sometimes, customers…

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How to tune Spambrella’s Spam detection

The Spambrella default Spam settings should be suitable for most situations, but there are cases where some manual influence can help the system in making better…

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