Users bombarded with unsolicited spam email as a result of email bomb Situation: You are suddenly receiving a large amount of unwanted email. This is…

Email backscatter refers to auto-generated email replies to an email address who didn’t originally send an email. It occurs when the Return-path, From or Reply-to…

The spam sensitivity slider tool adjusts where the Spambrella engine should make that call between Clean/Innocent, and Spam which it will quarantine. Misclassifications might, in…

RBL reputation analysis votes on the probability that the message is spam based on comprehensive information about the source of the message, rating the reputation…

Spambrella defends against real-time spam attacks to rapidly identify zero-hour spam, regardless of language. Spambrella anti-spam filters are effective due to our vast network of architecture partners. Using…

Wildcard character does not work properly for created entry The current wildcards are the asterick (*) and question mark (?) characters. These characters are only valid in the…

Situation – Administrators would like to understand how our Spam Settings work and what do they mean. Solution – Spam settings can be adjusted from…

Spambrella is powered by Proofpoint’s MLX machine learning technology. This solution examines and filters millions of possible spam attributes in every email including message envelope headers…

Viewing the Logs When you log into the Spambrella interface, the email logs screen can be easily accessed by selecting the Logs tab on the top navigation. On…

Accessing Logs and Reporting The email logs can assist in many ways. Note: Email logs are only there if the message got sent and processed by Spambrella….

Spambrella does not ordinarily quarantine legitimate bulk-email. That is an email that is sent to a large list of recipients who have either directly or…

Situation – Spam domains will often not have a proper A/MX record configured on their DNS. Spambrella performs additional checks to stop this type of…

Spambrella have implemented logic into our engines to help deal with the recent Dridex campaigns in which emails contain macro enabled attachments. As such there may…

Spambrella does filter outbound email for SPAM. If a message is not delivered it will be recorded in the Email Logs and can be released to…

Situation – Easy Spam Disclaimer missing from inbound email. Solution – The email address is whitelisted, the Mime construction is incorrect, or it is digitally…

The Spambrella default Spam settings should be suitable for most situations, but there are cases where some manual influence can help the system make better…