Category: Setup - Activation & User Synchronization

Safelisting On The EU (Europe) Platform Proofpoint Security Awareness Training uses a variety of systems to communicate to devices within your network and deliver email…

Safelisting On The US (North American) Platform Proofpoint Security Awareness Training uses a variety of systems to communicate to devices within your network and deliver…

User Provisioning Options – How to Add Users in Proofpoint Security Awareness Training This KB article will be for creating user accounts after the domain…

This article explains the steps to get started with Security Awareness Training as an Administrator. You should have now received a Welcome email to access…

We’re giving the login experience a fresh new look that’s cleaner, brighter and easier to use. This update has now been fully rolled out to…

Question – What is Weak Network Egress Detection in my Phishing campaign mean? Answer – Our Phishing program allows you to check the permissiveness of your…

Question – Can I replace a phishing link with a clickable image? Answer – You can choose to replace a phishing link with a clickable…

Question – I want to see how the Phishing email will look before I send it out to my users. How can I send myself…

Question – Is there a way to preview a Phishing Template without sending myself a test email? Answer – Yes. You can preview Phishing Templates…

Question – Can I use multiple phishing templates in one Phishing Campaign? Answer – Yes, you can create simulated phishing campaigns containing any number of email…

Question – How do I edit an email template in a Drive By Campaign? Answer – To edit an email template, follow the steps below:…

Question – Can I edit the template for a Data Entry Campaign? Answer – Yes.  Follow the steps below to make the edits: ​Choose template Click…

Question – How do I edit my email template in a Classic Attachment Campaign? Answer – To edit your email template, follow the steps below:…

Question – Can I change the email template in my Attachment Campaign? Answer – Yes you can!  Follow the steps below to do so: ​Choose template…

Question – How do I disable plugin detection in my Phishing Campaign? Answer: Our Phishing program allows you to disable the detection of various browser…

Question – How do I create a follow-up campaign based on how users performed in a previous campaign? Answer – Creating a follow-up campaign allows you…

Question – How do I create a Training Reminder? Answer: Navigate to Training Depending on the type of assignment you’re editing, select either the Scheduled or Duration tab. Select the Assignment…

Question – How do I create a new Scheduled Training assignment? Answer: Navigate to Training Select Scheduled under Manage Training Assignments Choose +Create Assignment Enter a unique Name for the new training…

Question – How do I create a new Duration Training assignment? Answer – You can use the duration-based training assignment to support long-running assignments, like…

Question – How to create a Drive-By Campaign? Answer – This campaign tries to get the user to click on a link to a simulated…

Question – How do I create a Data Entry Phishing Campaign? Answer – This campaign tries to get the user to enter their credentials or…

Question – How do I create a Classic Attachment Campaign? Answer – This campaign tries to get the user to open a simulated malicious DOC…

Question – How do I create an Attachment Campaign? Answer – This campaign tries to get the user to open a simulated malicious PDF, DOCX or…

Question – Is it possible to clone a real website for my Data Entry Campaign? Answer – Yes. A tactic commonly used by attackers is…

Question – How do I auto-enroll users into training when they fall for a Phish? Answer – Our Phishing product offers the option to auto-enroll users…

Question – How do I anonymize my user data in my Phishing campaign? Answer – During a Phishing Campaign creation, you can optionally choose to…

Question – How to add a linkable image? Answer – To add a linkable image follow the steps below: Create Campaign In Email Message, select…

Question – How do I add an image to a phishing campaign template? Answer – Proofpoint allows you to add images/logos to your Phishing campaigns….

Journaling in Exchange 2013/2016 Exchange 2013/2016 provide multiple methods for journaling including: Pre-requisite These instructions are for the current archive service, not the legacy archive. Please check with…

CIDR Breakdown for 185.132.180.0/22 and 185.183.28.0/22 For customers who are using Office 365 or any other platform that will only accept CIDR format ranges of…

Verify domain by adding a custom META tag to the homepage of your domain In order to register a domain for email relay within Spambrella,…

Sender Dynamic DNS – We allow CIDR ranges up to /24 in the sending server list. You will need to collect your dynamic CIDR range…

Question: When I receive an email to my Office 365 account ‘this email has failed SPF checking by Office 365’ e.g. – Authentication-Results: spf=fail (sender…

How to Create a Customer Template When adding a new customer to your channel account, you can create custom template to make it easier to…

How To Configure Journaling in Exchange Online (Office365) Introduction Journaling allows you to meet your organization’s archiving requirements. You can create Journal rules and have…

To verify domain by adding a DNS (TXT) record to your domain’s configuration In order to register a domain for email relay within Spambrella, you…

Strategic Partner Administrator – A user with the ‘Strategic Partner Admin‘ role is able to: Manage strategic partner site. Manage all channel partner sites. Manage…

Spambrella migrate customers from MxLogic / McAfee SaaS services without charge. Firstly Spambrella V1.0 was originally staged on MxLogic and all of our engineers are well versed…

Spambrella migrate customer from Websense and other Email Security services without charge. Our extensive knowledge base and guides may not always translate well if you have…

Trial accounts will be set up within 30 minutes. Be sure to confirm your number of active mailboxes and the service you wish to evaluate….