This article provides instructions on how to switch between deployment methods within Proofpoint Essentials. Before continuing, you should confirm that meet the following pre-requisites: Microsoft 365…
Situation – You want more information about Nested App Authentication. Product / Version – Proofpoint Essentials PhishAlarm Add-in & Email Encryption Add-in Summary – Learn…
Exciting updates are coming to Email Encryption We’re excited to announce our new Email Encryption experience, designed to make secure communication simpler and more efficient….
Situation – How does an admin user verify if email is flowing through Spambrella and Proofpoint? Solution – It is always best to perform a…
Situation – You have identified domains and/or accounts that you would like to bypass spam scanning or go straight to Quarantine. Solution – Go to…
Situation – How long does it take domain changes to take effect? When will a new email address be added to send and receive emails?…
Situation – You are implementing Active Directory sync and need to know which port to use. Solution – Customers can specify what port and encryption…
The change made includes disabling opportunistic TLS 1.0, TLS 1.1 and a short list of ciphers; ECDHE-RSA-AES128-SHA, ECDHE-RSA-AES256-SHA, AES128-SHA, and AES256-SHA. This change was motivated…
The ConnectWise Manage integration feature brings the capability to automatically synchronize your customers billing information to help invoice customers accurately, eliminate human error and remove…
Situation – You want to help protect your organizations from unauthorized access by requiring users to enter an additional code when logging in. Solution –…
Situation – Why are mail emails being rejected for not-Active Accounts / Disabled Accounts in Azure. Solution – Spambrella is honoring the Not Active/Active flag…
Situation – What is Read Only User Admin ? Solution – To help organizations choose the right level of access for their administrators About The…
Situation: Your Data Loss Prevention (DLP) is experiencing issues with Social Security Numbers. Solution: See below for information on how we scan for SSN. SSN…
Situation: You want to prevent malicious actors from sending spoofed messages. Solution: Understand DMARC, DKIM, and SPF and enable inbound anti-spoofing policies? What Are Anti-Spoofing…
Situation: You want to use DKIM outbound signing to prevent spoofing of your domain. Solution: Understand DKIM and enable outbound DKIM signing. What Is DKIM…
Situation – Trying to add a list of addresses to a filter and it will not save. Is there a character limit? Solution – Creating/Editing…
This guide provides tips, tricks and links to key documentation explaining the steps that should be taken while cutting mail flow over to Spambrella. Tip…
This guide provides an overview of product features and related technologies. In addition, it contains recommendations on best practices, tutorials for getting started, and troubleshooting…
Situation – O365 E3/E5 customers have received a notification from Microsoft that they will be creating a new automatic policy in Office 365 tenants that…
Situation – Users don’t remember their Spambrella portal log in credentials. Organizations would like to use O365 credentials for Spambrella portal authentication. Solution – This…
Situation – While setting up Outbound Email Relay, Intermedia customers must include specific IP addresses as a Sending Server. Summary – See the below list…
Situation – Is it possible to get alerts when emails are queuing? How do I set up spooling alerts? Solution – Steps to enable spooling…
Situation – Does the product have a plug-in for the Encryption product? Solution – Yes we provide direct access to the Proofpoint Secureshare Outlook plug-in….
Situation – Is Spambrella aligned with any Information Security Programs? Solution – Spambrella through Proofpoint is aligned with NIST 800-171 NIST 800-171 Proofpoint has a…
Situation – You may encounter the below situations and want to confirm if your messages are being properly encrypted. My message is stuck as queued…
Welcome to your Email Encryption Getting Started Guide! This guide provides you with step-by-step instructions on configuring Spambrella Email Encryption. The following topics are covered:…
Email Encryption helps businesses automatically encrypt emails. This helps reduce the potential negative impacts of data loss. Securing emails that contain sensitive data is one…
Situation – You are searching for a specific email or want additional details for a specific email such as scan information, delivery status, etc. You…
Situation – You want to analyze the contents of an email using the email header. Email headers are useful for a detailed technical understanding of…
Situation – There is a need to check email message flow for inbound and outbound messages. You also need help troubleshooting mail flow and want…
Situation – You are experiencing issues with your mail flow, such as delayed delivery of messages, missing messages, or users unable to deliver or receive…
Situation – You have email messages that are not delivered or quarantined and you’re not sure why and need to troubleshoot logs. Solution – Understand…
Situation – While familiarizing yourself with your Spambrella platform and features, you may encounter words and terms you are unfamiliar with. Solution – Some terms…
Situation – In the Spambrella User Interface, the status of an email is Delivered, however, it has not reached the recipient’s mailbox. The recipient of…
Situation – You want to view the email header contents and research or analyze the email header data. Solution – Follow the steps below to…
Situation – Email(s) that you require have been quarantined. You would like to know how to release quarantined emails from the user interface. Solution –…
This error occurs when an End-user is using Outlook when receiving their digest. The End-user clicks on the link to release the message and they…
About Email Details Email details explain how Spambrella scored an email message as was processed through the Anti-Virus, Attachment Defense, and Spam Engine infrastructure. The…
Situation – You are unfamiliar with the status category of an email that was bounced or deferred. Solution – See the below table for each…
Situation – You need to confirm message delivery and search through large amounts of delivered messages for specific emails. Solution – Steps on how to…
