Creating an Integration Key for SIEM Threat Events or PESA Reporting API To generate an integration key for accessing SIEM Threat Events or the Security Awareness Training Reporting…
The steps to prevent Exchange Online Protection (EOP) direct delivery require an EOP transport rule to audit messages received from outside the organization that did…
With our recent improvement updates to Azure Sync, users will experience a new sync version (Version 2). See below an outline of the key changes…
Situation – Trying to use the KnowBe4 product with Spambrella. Solution – Mail flow through Spambrella can be done up to a certain extent. Recommended…
Email Warning Tags are an optional feature that helps reduce the risks posed by malicious email. With Email Warning Tags enabled, Spambrella determines, based on…
Situation – How long does it take domain changes to take effect? When will a new email address be added to send and receive emails?…
Situation – You want to configure Outbound Relay for domains utilizing Distribution Groups sending to external domain recipients but you receive a Relay Access Denied…
Situation – Emails from trusted senders are being quarantined as Fraud despite being in the safe sender list. Solution – Individual domains can be added…
About One-Click Message Pull This optional feature, available in environments with Business+, Advanced+ or Professional+ licenses, allows administrators and authorized users to pull, from a user’s…
You may have noticed new service package options when changing a customer’s package or adding a new customer. The Business +, Advanced +, and Professional…
Situation – How to Exempt an account in Active Directory (AD) and Azure Active Directory (AD) Sync Solution – Follow the below steps in the…
Situation – You want to know how DMARC works with Spambrella/Proofpoint Essentials. Solution – This article explains how to enable DMARC authentication in the new Anti-Spoofing section, as…
Situation – Where are notifications set? Can I customize notifications? Can I set specific notifications? Who are allowed to be notified? Solution – Define each…
You need to send a large amount of outbound mail, or are receiving a large amount of inbound mail, and want to know what our…
The Proofpoint Essentials Outlook add-in now includes ‘Encrypt Message’, ‘Access Quarantine’, ‘Access Archive’ and ‘Emergency Inbox’ buttons for administrators and end-users. This customizable add-in is…
Statistics API (/Stats) Spambrella does have a REST API with a variety of features. It can be accessed with any software/programming language that can interpret…
Situation: Can I use a service to automate my account handling? Is there a way to customize item settings without going through the interface? Am…
Overview Spambrella supports integration with Identity Providers for authentication adhering to Security Assertion Markup Language (SAML) standards. Multiple identity providers for an organization are fully…
Overview Spambrella supports integration with Identity Providers for authentication adhering to Security Assertion Markup Language (SAML) standards. Multiple identity providers for an organization are fully…
Overview Spambrella now supports integration with Identity Providers for authentication adhering to Security Assertion Markup Language (SAML) standards. Multiple identity providers for an organization are…
Situation – User or admin forgot their user interface password or its expired. Solution – Reset the password via the login page following the below…
DESCRIPTION A critical remote code execution vulnerability affecting the popular Java logging package log4j2, CVE-2021-44228, was published on December 10, 2021. The vulnerability is also…
Situation – You receive a bounce message when messaging internally with Google Workspace Solution – This document will explain the workaround that Google has provided…
How can I access a sender list for a functional account? Currently, there is no direct access from the UI standpoint to a functional account’s…
Situation – What is Read Only User Admin ? Solution – To help organizations choose the right level of access for their administrators About The…
Why are journal reports archived from Microsoft 365 to Spambrella/Proofpoint being bounced back with ‘554 Mismatch in o365 allowed address’? Situation – Mail archived from…
Situation: Message contains an attachment called WINMAIL.DAT which cannot be opened. The original message may or may not have contained an attachment. Solution: WINMAIL.DAT files…
Situation: You want to prevent malicious actors from sending spoofed messages. Solution: Understand DMARC, DKIM, and SPF and enable inbound anti-spoofing policies? What Are Anti-Spoofing…
Situation: You want to use DKIM outbound signing to prevent spoofing of your domain. Solution: Understand DKIM and enable outbound DKIM signing. What Is DKIM…
We’re giving the login experience a fresh new look that’s cleaner, brighter and easier to use. This update has now been fully rolled out to…
Situation – Why aren’t my users receiving a Welcome email? Solution – Here are some reasons why a customer would not get their Welcome email,…
Situation – When an MSP Partner or reseller account changes, here is how you re-parent an organization. Solution – Organizational Admin (OA) will follow the…
Situation – Emails being delivered to Office 365 are getting rejected due to SPF check. Office 365 is seeing the IP of Spambrella as the…
Situation – How do I get started with Office 365? How can I link Spambrella to Office 365? Solution – Here you will find a…
The Email Management Platform service accepts and processes mail on behalf of its subscribing customers. It passes on safe traffic and captures viruses, spam, or…
Situation – You want to disable Quarantine Digest for Functional Accounts without doing it one at a time, account by account. Solution – Disable report…
If you are looking for more information on Spambrella and Proofpoint Compliance and Regulations, please refer to this link – https://www.spambrella.com/spambrella-trust-privacy/ For information related to…
Welcome to the Spambrella glossary. This page will give you a quick definition of the terms you’ll come across. In addition, we have included several…
You have a website contact form (using PHP/ASP/etc) on your hosted website that is configured to send to your email account, but you are not…
The new user experience is ready for broad availability. As a result we will be upgrading all Partners and their customers to the experience by…
