Problem: When performing a manual AD sync, the following message is returned: “The procedure seems to have been successful… Proceeding to the Users List tab…
In the event that a customer is using Zix as a secure webmail application as opposed to Spambrella ‘Advanced Package’ encryption solution, we do support…
Sender Dynamic DNS – We allow CIDR ranges up to /24 in the sending server list. You will need to collect your dynamic CIDR range…
What is social media account protection? Social media account protection provides advanced protection for your branded social media accounts. It works across all major social…
This article is to help creating DMARC settings so you can implement DMARC on any of your domain names. If you are unsure on how…
DLP – Credit Cards Credit Card False Negatives Credit card dlp false negatives come primarily in the form of non valid credit card formatting. You…
Spambrella REST API documentation guide This guide provides information about the Spambrella/Proofpoint REST API including basic fundamentals of the design and resources that can be…
What are CNAME records? CNAME records are aliases of, or redirect to, other DNS entries. Can I use a CNAME record with Spambrella? CNAME should…
Functional Accounts allows you to add all email enabled Distribution Lists / Security Groups / Public folders that exist in the customers local Active Directory….
URL defence functions each time a link is clicked by a user. This function FAQ is for embedded URLs that have already passed through Spambrella…
RBL reputation analysis votes on the probability that the message is spam based on comprehensive information about the source of the message, rating the reputation…
Spambrella defends against real-time spam attacks to rapidly identify zero-hour spam, regardless of language. Spambrella anti-spam filters are effective due to our vast network of architecture partners. Using…
Delivery Status Deferred: Emails get deferred at Spambrella if the destination SMTP server is down or if there is a temporary network issue with the receiving…
To ensure the ongoing health of our platform, Spambrella imposes limits on the number of messages sent and received, the number of recipients per message…
Question: When I receive an email to my Office 365 account ‘this email has failed SPF checking by Office 365’ e.g. – Authentication-Results: spf=fail (sender…
How to Create a Customer Template When adding a new customer to your channel account, you can create custom template to make it easier to…
Situation – Spambrella Active Directory Sync Tool allows organizations using AD to import and/or synchronize users and functional accounts Summary – See below article for…
How To Configure Journaling in Exchange Online (Office365) Introduction Journaling allows you to meet your organization’s archiving requirements. You can create Journal rules and have…
Release Email – Allowing user to release a specific email from a sender one time. This may be an email newsletter that you do not…
You are not able to delete email from the logs but can hide it (which achieves the same thing from a user perspective). To do…
Q – How do we search logs from a specific email address sent to anyone in the company, we don’t know who it was sent to,…
Spambrella the Mimecast alternative Note – Our extensive knowledge base and guides may not always translate well if you have been using Mimecast for an extended period…
Spambrella provide fully managed account migrations for customers and partners on MxLogic. F3 McAfee SaaS partners and McAfee SaaS F3 SP partners. Our automation tool…
If you need to address users to reduce user count for those that are not actual live people…’such as’ ‘info@, contact@, hr@ etc’. You can set…
Strategic Partner Administrator – A user with the ‘Strategic Partner Admin‘ role is able to: Manage strategic partner site. Manage all channel partner sites. Manage…
Spambrella have two grades of partners, Strategic and Channel. Strategic Partners Strategic partners are generally larger in nature and run distribution networks with an incumbent Channel…
Spambrella bill for active users (beating hearts / real people). The new Spambrella platform now makes it possible to list ‘Functional Accounts’ (accounts@, contact@ etc) separately…
Spambrella migrate customers from MxLogic / McAfee SaaS services without charge. Firstly Spambrella V1.0 was originally staged on MxLogic and all of our engineers are well versed…
Spambrella migrate customer from Websense and other Email Security services without charge. Our extensive knowledge base and guides may not always translate well if you have…
Trial accounts will be set up within 30 minutes. Be sure to confirm your number of active mailboxes and the service you wish to evaluate….
Question : I have noticed that there doesn’t seem to be a ‘deny’ action on the filter inbound or outbound. So the only action is…
Email spoofing is the creation of email messages with a forged sender address. It is easy to do because the core protocols do not have any…
Auto User Provisioning (SMTP discovery), by default, will automatically add unregistered users to the service when three valid messages are received from that unique address…
At Spambrella we continue to recommend Microsoft Active Directory (LDAP) as the preferred option for adding new customer accounts. This requires minimal on-going management as a setting can be…
CSV Upload This import option allows companies to provision users by loading a Comma-Separated Values (CSV) file. The file can contain a first name, last name, primary…
Branding Strategic and Channel Partners have the ability to brand the user interface, welcome emails and quarantine digest with a custom logo and a specific header color….
Situation – You want to sync OnPrem Active Directory accounts to Spambrella/Proofpoint. Solution – Enable Active Directory Sync according to instructions below, and additional information…
NOTE: This knowledge base does not address misclassifications (i.e. Spam that got through or desired email that got caught) as there is a separate knowledgebase article…
Channel Admins and Organization Admins can change the contents of the default Spambrella notifications emails as they would desire to be. These notifications emails are user’s…
Notifications Spambrella allows organizations to localize and customize the content of end-user system emails including the welcome email, password reset email and the quarantine digest. Content can…
