Common things to check if archive emails are getting rejected or not showing up: Make sure a SECOND outbound connector is configured to handle only…

Archive Export (version 2.0) – Self Service Exports can be completed by the customer themselves at any time. Spambrella no longer offers an export service…

Journaling in Exchange 2013/2016 Exchange 2013/2016 provide multiple methods for journaling including: Pre-requisite These instructions are for the current archive service, not the legacy archive. Please check with…

Welcome to your Email Archive Getting Started Guide! This guide provides you with step-by-step instructions on configuring the Spambrella (Professional Package) Email Archive. The following…

Microsoft 365 provides a remote journaling functionality to send a copy of all mail sent or received by members of a defined security group to…

About Email Archive Users All users defined in Spambrella are also users within the Email Archive. User accounts are synced every 5 minutes. Removing a…

Retention All archived messages are retained in the Archive for at least one year from the date on which they were archived, and can be…

A basic introduction to searching Spambrella/Proofpoint Archive 2.0 With archive 2.0 a few functions have been added to searching messages. Granting Access: Administrators can now…

Archive connection failing with error “There was a problem connecting to the server” when performing connection test. This can be down to a number of…

Situation – You need to archive email messages, such as for auditing or regulatory purposes. When importing new data into the Archive, there are several…

If you have large amounts of email to load and an Internet connection with limited bandwidth, the time required to prepare and ship a portable storage…

Ensure that no capital letters are being used when searching. For example, searching for aaron.thompson@spambrella.com would return results, whereas searching for Aaron.Thompson@spambrella.com would not. We…